Testing results graphs without the Divi page builder…
Attitudes and foundations
These competencies are foundational. As they underpin other competencies, it’s hard to achieve digital maturity without them.
This graph shows overall results for this digital maturity area. Below are the results for individual competencies in this area.
Culture
Seeing digital maturity as not just tech-based, but as a part of our foundational ways of working.
Leadership
Having staff who are positioned and equipped to create and execute digital strategy.
Budget
Investing in digital technology, skills, people and products.
Innovation
Using digital to do things in new, different, better ways.
People, skills and processes
Digital is as much about people as it’s about technology.
This graph shows overall results for this digital maturity area. Below are the results for individual competencies in this area.
Capacity
Having the skills, knowledge and experience to manage digital operations effectively.
Recruitment
Developing digital capacity by hiring people with relevant digital capabilities and behaviours.
Learning
Making quality digital training available for staff, managers and board members.
Project management
Using digital tools and techniques to get things done on time and on budget.
Systems and information
Efficient and effective tech, data and information are crucial elements of digital maturity.
This graph shows overall results for this digital maturity area. Below are the results for individual competencies in this area.
Technology
Selecting, developing and maintaining the best tools and systems for the job.
Data
Collecting, storing and managing information in a responsible and respectful way.
Reporting
Deciding what to measure and how, and making sense of and sharing the data.
Insight
Developing an understanding of our supporters, members, users and/or beneficiaries.
Outputs and experiences
Internally and externally, the outputs and the user experiences have a crucial effect on digital maturity.
This graph shows overall results for this digital maturity area. Below are the results for individual competencies in this area.
Communications
Being creative, consistent and coherent across digital channels and touch points.
Collaboration
Working together across teams to create joined up user experiences.
Optimisation
Responding and adapting appropriately to insights and data in real time.
Internal systems
Having digital tools and processes that enable staff to do their jobs efficiently and effectively.
Service delivery
Providing responsive online services for reach and efficiency