Effective project management gets things done, on time and on budget. It also helps organisations deliver projects across teams with consistency and efficiency.

Project management involves planning, executing, monitoring and reporting. It’s about making sure that things happen at the right time, in the right way. It’s about communicating roles and responsibilities, expectations and goals, and progress.

Project management in a digital world requires a mastery of the latest techniques and tools.

Things to think about

  • Do you have an established project management approach across the organisation?
  • Are there clear processes and tools for digital projects?

Project management: five levels of maturity

1. Inconsistent

Project management is done differently for different projects.

2. Basic

Some common project management principles are used.

3. Progressing

Projects are managed through a structured but often lengthy process.

4. Developing

Agile project management principles and practice are used. There is a launch, test and improve approach.

5. Impactful

Agile principles of digital project management are consistently used in all projects to improve efficiency and increase impact.


Projectmanagement.com has lots of project management resources and useful discussions about strategy.

Average score

Overall, for this competency, organisations average out at level 2.5.

Scores by year

These graphs show the average scores for this competency over the last few years, expressed as a percentage.

  • 2020 56% 56%
  • 2019 52% 52%
  • 2018 56% 56%